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Technical Support
Our technical support team is here to assist you with problems you may encounter. The most common problems users have involve printing. Before submitting a technical request, please check our Troubleshooting Guide in the Reference Center to see if you question has already been answered.

If these solutions don't help, or if our site does not seem to be working correctly, please contact our technical support team at edwardsj@saic.com. It will help them tremendously if you can include the following information in your e-mail message:

  • A description of your problem, in as much detail as you can. Please be sure to tell us what page you experienced the problem on, and what you were trying to do.
  • The name and version of both your browser and your operating system.
Suggestions? Comments? Questions? We're glad to get them! To expedite your question or comment, please direct them accordingly, and thank you for your interest in our website!
  • Patent information: Please send your questions and comments directly to records@blm.gov.
  • Survey Plat, Field Note and LSR information: Please send your questions and comments directly to glosurveys@blm.gov.
For more information about the GLO Automated Records System, or to arrange a tour and demonstration of the system, please contact, Monday through Friday, 8:00 a.m. to 4:30 p.m. (Eastern Time):
GLO Records Access Staff
Bureau of Land Management - Eastern States
7450 Boston Boulevard
Springfield, VA 22153-3121
(703) 440-1600
(703) 440-1609 (fax)
records@blm.gov
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